Shipping Policy:
- Processing Time: Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Rates & Delivery Estimates:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days Shipping charges for your order will be calculated and displayed at checkout.
- Shipment Confirmation & Order Tracking: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
- Customs, Duties, and Taxes: Our company is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
- Damages: We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Return Policy:
- Returns: You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging.
- Refunds: Once we receive your item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.
- Shipping Costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- Non-returnable Items: Certain items are non-returnable, such as perishable goods, custom products, and personal care items. Please check the product description before purchasing.
- Exchanges: If you need to exchange an item for the same product, please contact us to process the exchange. Exchanges are subject to product availability.